Field Service Manager

ABB

Field Service Manager responsible for operational performance and team management in Marine Service division. Overseeing service activities and ensuring professional representation of ABB in the industry.

Posted 4/16/2026full-timeHouston • Florida, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for operational performance of the tools and field engineers’ activities
Exceed delivery expectations ensuring professional and ethical representation of the company
Supervise detailed investigation reports and operational inspections
Assign work to the service engineering group and ensure controls for employees' working hours
Overall management responsibility of service engineers’ personnel including staffing needs
Drive the development of processes and practices based on customer feedback
Allocate and monitor work based on order content and competencies
Manage a team of service professionals and ensure effective organization

Requirements

What you’ll need

Bachelor’s degree in engineering or similar discipline
Minimum 5 years (with 8 or more years being preferred) of experience in the Marine Service industry
Service experience (sales, project management, service coordination, or service engineer) in the Cruise and offshore industry
Service experience in ABB Marine & Ports services and products preferred
Prior Team Lead experience is highly desirable, but not required
Candidates must already have work authorization that would permit them to work for ABB in the US.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

engineeringservice coordinationproject managementoperational performanceprocess developmentinvestigation reportsoperational inspectionsstaffing managementcustomer feedback analysisteam management

Soft Skills

leadershiporganizationcommunicationprofessional representationethical standardsteam collaborationproblem-solvingtime managementsupervisionwork allocation