Sales

• Develop, refine, and execute strategic sales plans to meet or exceed revenue goals.
• Identify new business opportunities and lead the full sales cycle - from lead generation through contract closure.
• Expand Trax’s footprint within commercial, regional, and military aviation markets.
• Conduct regular business reviews with clients to identify evolving needs and position Trax solutions effectively.
• Build, maintain, and strengthen long-term relationships with aviation operators, maintenance organizations (MROs), and industry partners.
• Serve as a trusted advisor by understanding customer maintenance processes and recommending tailored software solutions and facilitating ROI discussions.
• Lead the response process for complex RFPs, RFQs, and RFIs, ensuring accuracy, competitiveness, and alignment with customer requirements.
• Collaborate with technical, product, and implementation teams to develop detailed and compelling proposal content.
• Create Statements of Work (SOWs) for specific customer engagements, clearly defining deliverables, scope, timelines, and responsibilities.
• Lead commercial negotiations, ensuring mutually beneficial terms while safeguarding Trax’s strategic and financial interests.
• Partner with product development, implementation, training, and customer support teams to ensure seamless delivery of solutions.
• Prepare accurate sales forecasts, pipeline reports, and performance metrics for senior management.
• Deliver clear and professional presentations highlighting opportunities, challenges, and account progress.

Sales Manager – APAC

Customer Support

• Act as a liaison between airline customers and programming department
• Identify, research and resolve technical and software problems
• Liaison with Development Department to document customer specifications
• Test software program modifications to report technical problems
• Customer training (on-site or at Trax location)
• Manage and coordinate customer projects

AAR

Sales Manager – APAC

Product Support Specialist – Aviation IT