Education Specialist

AAPC

Education Specialist providing support to AAPC learners in medical coding courses. Instructing and encouraging students through distance learning platforms while managing customer service responsibilities.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical coding and customer service, with a strong emphasis on effective communication and organizational skills. Proficient in supporting learners through online courses while collaborating with educational teams to enhance content and curriculum.

Highest-signal resume keywords

Medical Coding ExperienceCPC CertificationCustomer Service ExperienceTeaching/Training ExperienceOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical CodingContent ReviewCurriculum SupportEmail ManagementOnline Course Support

Soft Skills

Excellent CommunicationCustomer Service OrientationTeam CollaborationPositive AttitudeProfessionalism

Tools & Technologies

MS Office Applications

Certifications & Qualifications

CPC Certification

Industry Keywords

AAPCCoding EducatorsSelf-Paced LearningPracticodeOnline Courses

About the role

Key responsibilities & impact

Support AAPC learners in Practicode, self-paced, and other online courses
Instruct and encourage learners by accurately answering questions via email and phone
Provide excellent customer service at all times; be respectful, courteous, positive, and professional
Manage multiple inboxes, responding to all emails within 48 hours
Collaborate with a team of internal and external experts
Positively contribute to AAPC’s well-established team of coding educators in providing industry-best training and membership experience
Support the content and curriculum team with content updates and reviews as applicable.

Requirements

What you’ll need

High School Diploma (Bachelors preferred)
3 years of medical coding experience
Teaching/training experience preferred
Excellent written and verbal communication necessary
Excellent Organizational skills; able to prioritize workload and complete tasks effectively
CPC Certification required
Customer service/support experience
Computer literacy (MS Office applications, in particular)

Benefits

Comp & perks

Comprehensive benefits package including medical, dental and vision insurance
Health Savings Account
Generous PTO and Holiday Pay
401(k) retirement plan
On-Site Exercise Room
Company provided lunch