FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Serve as the primary point of contact for faculty inquiries, concerns, issues, and class-related needs
- Provide timely support and troubleshooting for matters affecting class delivery, faculty readiness, student experience, and operational continuity
- Lead faculty onboarding, orientation, and readiness support to ensure instructors are prepared for launch
- Conduct regular team meetings and individual check-ins with faculty
- Deliver ongoing coaching, guidance, and development to support faculty effectiveness and consistency
- Conduct faculty observations, evaluations, and performance reviews using recordings, metrics, student feedback, and other quality measures to provide actionable feedback and support faculty performance
- Provide subject matter expertise and instructional guidance to faculty as needed
- Manage faculty professional development and ongoing training initiatives
Requirements
What you’ll need- Current and valid AAPC certification
- Prior teaching experience in corporate training or adult education required
- 3+ years of related professional experience
- Bachelor’s degree or equivalent experience
- Prior experience teaching or supporting online learning preferred
- Experience leading, mentoring, coaching, or evaluating instructors, educators, or faculty preferred
- Strong verbal and written communication skills
- Strong organizational skills and the ability to manage multiple priorities with urgency
- Ability to analyze performance data, identify trends, and provide actionable feedback
- Proficiency in Microsoft Office Suite
- Ability to work cross-functionally and navigate issues involving faculty, students, systems, and operations
Benefits
Comp & perks- Flexible telecommuting options
- Competitive compensation based on experience
- Comprehensive benefits package including medical, dental, and vision insurance
- Generous PTO and Holiday Pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AAPC certificationteaching experienceonline learning supportperformance data analysiscoachingmentoringevaluating instructorsfaculty observationsfaculty evaluationsprofessional development
Soft Skills
verbal communicationwritten communicationorganizational skillsmulti-priority managementactionable feedbackteam leadershipguidancesupportfaculty effectivenessoperational continuity
Certifications
AAPC certification