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Technical Support Specialist III
AAON, Inc.Technical Support Specialist providing advanced technical support for HVAC systems. Leading diagnostic strategies and ensuring system uptime in mission-critical environments.
Tech Stack
Tools & technologiesAirflow
About the role
Key responsibilities & impact- Protect system uptime in mission-critical environments
- Mitigate financial exposure and warranty risk
- Safeguard customer relationships and brand equity
- Interpret wiring diagrams, sequence of operation, and mechanical schematics
- Guide technicians toward safe, code-compliant, and performance-driven solutions
- Communicate with authority during high-pressure field events
- Document technical findings to improve organizational learning
Requirements
What you’ll need- Advanced diagnostic expertise in commercial HVAC mechanical and electrical systems
- Strong working knowledge of refrigeration circuits, airflow dynamics, safety controls, and system integration
- High-level proficiency interpreting complex wiring diagrams and control schematics
- Deep understanding of commercial HVAC controls platforms and safety standards
- Ability to analyze systemic patterns and perform root cause analysis
- Clear, confident technical communication during live service events
- Strong professional judgment and customer-facing composure.
Benefits
Comp & perks- Technical support for HVAC systems
- Advanced diagnostics and root cause analysis
- Guidelines for safe and effective solutions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diagnostic expertiseHVAC mechanical systemsHVAC electrical systemsrefrigeration circuitsairflow dynamicssafety controlssystem integrationwiring diagrams interpretationcontrol schematics interpretationroot cause analysis
Soft Skills
technical communicationprofessional judgmentcustomer-facing composurehigh-pressure communicationorganizational learning