Solutions Engineer, Spacetime Onboarding

Aalyria

As an Integration Specialist, you will support customer onboarding for Spacetime by translating technical requirements. Collaborate with multiple teams and automate integrations using programming languages.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

GoGRPCJavaPython

About the role

Key responsibilities & impact

Collaborate with customers to understand their specific requirements and desired outcomes
Gather information such as the motion of mobile terminals, ephemerides of satellites, antenna radiation patterns, RF channels and bandwidths, C/N+I thresholds, ground segment network topology, Layer 2 and Layer 3 protocols, ground station coordinates, SLAs, and more
Translate customer-provided information into the appropriate fields within Spacetime's open APIs (based on gRPC and protocol buffers) writing code to automate the steps in any of Golang, Java, C++, or Python.
Perform the necessary configuration work within Spacetime to initialize the customer's instance, if required
Work closely with the engineering and customer success teams to address any technical challenges or requirements during the onboarding process
Provide technical support and guidance to customers during the evaluation phase, ensuring a smooth transition into using Spacetime
Document and communicate customer-specific configurations and requirements to internal teams

Requirements

What you’ll need

Strong understanding of networking and communications technologies
Proficiency in gRPC and protocol buffers
Excellent communication and interpersonal skills to effectively collaborate with customers and internal teams
Detail-oriented with the ability to gather and interpret complex technical information accurately
Strong problem-solving skills to address technical challenges during the onboarding process
Ability to manage multiple customer engagements simultaneously
Familiarity with satellite deployment, wireless communications, antenna types, and networking essentials is a plus

Benefits

Comp & perks

Competitive salary
Comprehensive benefits (401(k), dental, vision, health, life insurance)
Paid time off
Flexible working arrangements including hybrid remote/in-office schedules
Growth opportunities for professional development and advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GolangJavaC++PythongRPCprotocol buffersnetworking technologiesconfiguration managementtechnical supportautomation

Soft Skills

communication skillsinterpersonal skillsdetail-orientedproblem-solving skillscollaborationorganizational skillscustomer engagement management