Endpoint Operations Administrator III

AAA

Endpoint Operations Administrator managing AAA Club Alliance’s enterprise desktop and mobile environments. Designing, deploying, securing, and supporting SCCM, Intune, and Windows platforms.

Posted 8/25/2026full-timeWilmington • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $69,370 - $101,058 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing modern desktop and mobile device management solutions, with a strong focus on SCCM, Intune, and PowerShell scripting. Proven ability to troubleshoot endpoint issues, ensure security compliance, and manage enterprise-level endpoint management systems.

Highest-signal resume keywords

SCCM AdministrationIntune ManagementPowerShell ScriptingEndpoint Management SystemsDesktop Architecture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows 11MECMSCCMIntuneGroup Policy ManagementSoftware TestingSystem Integrity ChecksApplication PackagingZero-Touch DeploymentSecurity Compliance

Soft Skills

Problem SolvingClient CollaborationCommunication

Tools & Technologies

Microsoft SCCMIntune Configuration PoliciesCloud Management GatewayAutopilotEntraAVD

Industry Keywords

Endpoint ManagementChange Management ProcessInformation Security PoliciesVulnerability ManagementKnowledgebase Documentation

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Design modern desktop and mobile device management (MDM) solutions using Windows 11, MECM/SCCM, and Intune
Design, develop and implement modern lifecycle practices for endpoints
Perform software/hardware testing, modifications, and system integrity checks
Troubleshoot and resolve endpoint issues, problems, and errors
Research emerging technologies
Lead client working sessions and gather business, communication, and functional objectives
Design how technologies will fit into the ACA environment
Partner with architects across network, server, security, and telephony platforms
Develop high-level implementation plans for the desktop platform
Evaluate technologies and assess their impact on ACA’s computing environment
Provide guidance on the modern desktop platform
Build Group Policy desktop management policies and transfer/manage GPOs in Intune Configuration Policies
Operate and maintain Microsoft SCCM and related environments, including distribution points, Cloud Management Gateway, Intune, and Autopilot
Serve as Tier 3 escalation point for Tier 1 and Tier 2
Ensure security compliance
Install, configure, and prepare operating systems for deployment with SCCM and Intune
Create PowerShell scripts and packages for upgrades
Manage security patches, vulnerabilities, malware prevention, protection, and recovery
Participate in enterprise vulnerability tiger teams
Plan, build, deploy, and track application packages
Conduct zero-touch deployments
Utilize Intune management for various tasks
Monitor and report compliance, Windows updates, PCI, and third-party updates
Research and improve endpoint images based on business requirements
Perform post-resolution ticket follow-ups
Adhere to the Change Management Process
Provide reporting and metrics documentation
Create and update knowledgebase documentation
Abide by Information Security Policies
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or higher in IT or related field
A combination of education and experience may be considered in lieu of a degree
Minimum of 6 years of experience administering Endpoint Management systems required
Experience with desktop architecture
SCCM, Intune, Entra, and AVD experience
Experience with PowerShell

Benefits

Comp & perks

Comprehensive health benefits package
Up to three weeks of paid time off accrued during your first year
Annual Bonus Plan
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Free AAA Premier Membership
Health & Wellness Program
Health Concierge Service
Health & Life Insurance
Short Term/Long Term Disability
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Continual learning reimbursement up to $5,250 per year