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AAA

Senior Property Adjuster

AAA

Senior Property Adjuster handling complex property insurance claims for the Interinsurance Exchange in California. Investigation, evaluation, negotiation, and resolution of homeowner property insurance claims.

Posted 7/23/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $80,100 - $107,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims handling and property claims administration, with a strong understanding of insurance principles, coverage issues, and negotiation skills. Proficient in utilizing claims software and maintaining compliance with regulatory requirements while effectively communicating with diverse stakeholders.

Highest-signal resume keywords
Claims Handling ExperienceProperty Claims AdministrationInsurance KnowledgeAdvanced Communication SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims Administration Best PracticesCoverage EvaluationFault AssessmentSubrogation PrinciplesVehicle Repair ProceduresBuilding Repair ProceduresThird-Party Liability IssuesDatabase ManagementMicrosoft Office SuiteClaims Software
Soft Skills
Interpersonal SkillsLeadership SkillsOrganization SkillsPlanning SkillsCustomer Service
Tools & Technologies
CACSHUONHOCGUIDEWIRE
Certifications & Qualifications
Insurance/Claims Adjuster LicenseValid Driver's License
Industry Keywords
Property ClaimsInsuranceConstruction IndustryRegulatory ComplianceClaims Process

Tech Stack

Tools & technologies
Guidewire

About the role

Key responsibilities & impact
  • Identify and obtain statements from insureds, vendors and witnesses.
  • Conduct phone and/or field investigations to determine coverage and damages and differentiate between allegations and facts in each loss.
  • Communicate and interact with a variety of individuals.
  • Explain benefits, coverages, and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
  • Recognize and appropriately address moderate complexity coverage issues.
  • Evaluate and determine claim values upon receipt and assessment of property damage data.
  • Negotiate within settlement authority with insureds to resolve first claims.
  • Update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc.
  • Control expenses for areas of responsibility.
  • Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability.
  • Objectively discern and address issues that may be questioned in audit.
  • Coordinate with internal and external departments as required.
  • May attend and participate in legal proceedings.
  • Respond quickly and effectively to customer needs and problems.

Requirements

What you’ll need
  • Bachelors
  • Equivalent combination of education and experience
  • 4-6 years Prior claims handling experience.
  • 4-6 years Property claims administration experience.
  • 1-3 years Experience in the construction industry.
  • Working knowledge of claims administration best practices and procedures.
  • Moderate knowledge of insurance, fault assessment, negligence and subrogation principles required.
  • Comprehensive understanding of vehicle and building repair procedures and third-party liability issues.
  • Working knowledge of Microsoft Office suite, general computer software and claims software.
  • Moderate leadership skills necessary.
  • Advanced organization and planning recognition skills required.
  • Advanced oral and written communication skills required.
  • Advanced interpersonal skills required.
  • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required.
  • An insurance/claims adjuster license may be required for claims administration in specific states.

Benefits

Comp & perks
  • Health coverage for medical, dental, vision
  • 401(K) saving plans with company match AND Pension
  • Tuition assistance
  • Floating holidays and PTO for community volunteer programs
  • Paid parental leave
  • Wellness programs
  • Employee discounts (membership, insurance, travel, entertainment, services and more!)