Senior Casualty Adjuster

AAA

Claims Adjuster managing moderate to high complexity claims for insurance in Long Beach, CA. Conducting investigations, evaluating claims, and negotiating settlements for property and liability lines.

Posted 7/18/2026full-timeLong Beach • California • 🇺🇸 United StatesSenior💰 $38,640 - $51,460 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced knowledge of claims administration best practices, insurance principles, and effective communication skills. Proficient in evaluating claims, negotiating settlements, and managing complex claims processes while ensuring compliance with regulatory requirements.

Highest-signal resume keywords

Claims Administration Best PracticesInsurance PrinciplesNegotiation SkillsAdvanced Communication SkillsLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingFault AssessmentNegligence PrinciplesSubrogation PrinciplesBuilding Repair ProceduresVehicle Repair ProceduresMedical TerminologyCACSGUIDEWIREMicrosoft Office Suite

Soft Skills

Interpersonal SkillsOrganization SkillsPlanning Skills

Tools & Technologies

CACSHUONHOCGUIDEWIRE

Certifications & Qualifications

Chartered Property Casualty UnderwriterAssociate in ClaimsValid Driver's License

Industry Keywords

Casualty ClaimsProperty ClaimsAuto ClaimsRegulatory ComplianceThird-Party Liability

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

The Claims Senior Casualty Adjuster handles moderate to high complexity claims involving material damage, property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements.
Conduct phone and/or field investigations to determine liability and damages.
May attend and participate in legal proceedings.
Identify and obtain statements from insureds, claimants and witnesses.
Communicate and interact with a variety of individuals including insureds and claimants.
Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
Recognize and appropriately address moderate complexity coverage issues.
Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.
Negotiate within settlement authority with insureds and claimants to resolve first and third party claims.
Update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc.
Control expenses for areas of responsibility.
Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability.
Coordinate with internal and external departments as required.
Respond quickly to customer needs and problems.
Independently resolve claims within authority level.

Requirements

What you’ll need

Bachelors Equivalent combination of education and experience
Preferred 7-9 years Prior claims handling experience.
Preferred 4-6 years Property, Auto, Casualty or relevant claims administration experience.
Required Comprehensive knowledge of claims administration best practices and procedures.
Advanced knowledge of insurance, fault assessment, negligence and subrogation principles required.
Comprehensive understanding of building and vehicle repair procedures and third-party liability issues.
Advanced knowledge of Microsoft Office suite, general computer software and claims software.
Advanced organization and planning recognition skills required.
Advanced oral and written communication skills required.
Advanced interpersonal skills required.
Advanced leadership skills among peers required.
Exhibit proficiency and understanding of medical terminology and causality
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
Associate in Claims - Insurance Institute of America Preferred

Benefits

Comp & perks

Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)