Branch Customer Service and Sales

AAA

Branch Customer Service Representative at The Auto Club Group promoting products and ensuring customer satisfaction. Providing sales and support services to over 14 million members in the US.

Posted 6/6/2026full-timeGreenville • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $22 per hourWebsite

About the role

Key responsibilities & impact

Promote ACG products and services
Promote customer satisfaction and participate in office events
Greet customers and provide servicing their needs
Provide sales and support services to members including travel and insurance products
Generate leads and update members on specials
Provide cashiering services including processing payments
Resolve member/customer complaints
Provide administrative support during peak periods
Conduct outbound promotional calls for products
Other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent
Working in a customer focused environment
Providing customer focused service and timely solutions to problems
Microsoft Office applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals

Benefits

Comp & perks

Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership Discounts, perks, and rewards and much more

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer serviceproblem solvingmulti-taskingprioritizationpersonal responsibility

Certifications

High School Diploma