Business Solutions Analyst III

AAA

Business Solutions Analyst III working remote for CSAA to define and document business requirements with insurance stakeholders. Engaging collaboratively with business and IT for process improvements.

Posted 5/20/2026full-timeRemote • Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, South Carolina, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $89,865 - $119,800 per yearWebsite

About the role

Key responsibilities & impact

Work directly with stakeholders to define, document, and drive business requirements
Document business requirements using customer journeys, business context diagrams, and process flows
Prepare business validation (UAT) plan and support business users in performing validation
Partner closely with business stakeholders and subject matter experts

Requirements

What you’ll need

4+ years business systems analysis experience
Bachelor's degree in related area or equivalent combination of education and experience or BSA Certification
Knowledge of insurance business (Personal Lines, Commercial Auto and Claims, Operations)
Proficient knowledge and experience using diagramming techniques (UML, Visio, Lucidchart, iGrafx, Miro)
Strong collaboration skills across divisions and functions including end users, developers, testers, and analysts.
User level knowledge of all systems utilized by division/team
Proficiency in data analysis tools and methodologies

Benefits

Comp & perks

Total compensation package
Annual bonus eligibility
401(k) with a company match
Flexible Workplace

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business systems analysisUATdata analysisdiagramming techniquesUMLVisioLucidchartiGrafxMiro

Soft Skills

collaborationstakeholder engagement

Certifications

BSA Certification