Claims Quality Data Analyst

AAA

Claims Quality Data Analyst focusing on data integrity and audit reporting processes in the insurance sector. Analyzing data quality for improved decision making and management of audit deployments.

Posted 5/9/2026full-timeMichigan • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $51,854 - $74,890 per yearWebsite

Tech Stack

Tools & technologies

CloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Compiles data and identifies differences for leads to conduct meetings for coaching and performance of auditors
Participates in the development of dashboards to drive data-driven decision making and to identify file quality trends and patterns
Analyzes data to identify problems with audit deployment, audit set up and activation
Visualize data with graphs, infographics and other methods
Ensures monthly claim quality file review deployments are balanced for all business lines including auditors and managers according to preset criteria and qualifications
Validates accuracy of Loss Run Data Files for all companies and all business lines and ensures timely receipt, accurate data and proper file distribution
Generates manual audits for any reviews required, including sample selection, deployment and drafting attachments for reports
Utilizes the claim file quality audit tool to improve reporting and analytic outputs and data presentation
Monitors, adjusts and manages business rules for audit deployment on a monthly basis
Manages internal requests to add and remove files from the sample following business rules and guidelines
Troubleshoot various levels of issues between vendor and ACG with audit deployments, reports, etc.
Obtains data from vendor systems and compile spreadsheets for vendor to assign manual audits on a monthly basis for PD Field, Total Loss and Litigated claims
Trains new managers on reporting functions of the claim audit tool
Assigns Work Product Quality and Calibration reviews for the audit teams
Functions as a liaison between the audit team and the managers conducting audits regarding audit deployment and reporting
Functions as a liaison between auditors and the audit tool vendor on design and deployment
Generates custom reports upon request

Requirements

What you’ll need

College coursework or equivalent
Three years of experience in data analysis or data processing
A valid driver's license is required if the primary responsibilities of the role involve conducting in-person inspections or frequent in-person meetings with members.
Analyzing data to prepare reports
Utilizing computer software applications (e.g. Word, Excel, PowerPoint, Power BI, SharePoint, google cloud platform) to format data bases, write queries, generate reports, etc.
Prioritizing work assignments
Coordinating and controlling data-related projects
Designing and summarizing data
Identifying, researching and resolving moderate to complex business problems
Business planning and consulting to meet reporting needs across the claim's organization

Benefits

Comp & perks

401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisdata processingreport generationdata visualizationaudit deploymentfile quality reviewmanual auditsdata validationbusiness rules managementproblem resolution

Soft Skills

coachingcommunicationprioritizationcoordinationtroubleshootingtrainingliaisonproject managementorganizational skillsconsulting