P&C Product Manager III, Product Innovation

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P&C Product Manager III driving product innovation at CSAA Insurance Group maximizing AI and emerging technologies for enhanced insurance underwriting and customer experience.

Posted 5/6/2026full-timeRemote • Arizona, California, Louisiana, South Carolina, Washington • 🇺🇸 United StatesSeniorLead💰 $136,890 - $182,450 per yearWebsite

About the role

Key responsibilities & impact

The P&C Product Manager III – Product Innovation drives product innovation and transforms CSAA’s underwriting, digital experiences, and product by maximizing AI-powered solutions, emerging technologies, and advanced innovation practices
Identify, evaluate, and pilot emerging technologies (including AI/ML and advanced analytics) to modernize underwriting and product delivery, improve risk segmentation, and enhance operational efficiency
Lead qualitative and quantitative research, rapid prototyping, and lean experiments (POVs, MVPs, pilots) with clear success metrics to accelerate learning and inform investment decisions
Define strategic opportunities and testable hypotheses for future-state underwriting and product delivery, translating disruptive trends and market shifts into actionable cases
Collaborate with cross-functional partners (Technology, Data, Underwriting, Delivery, State Management, Distribution, Implementation, Legal, Compliance, Privacy, and Model Risk Management) to ensure scalable solutions meet governance, auditability, responsible AI, and regulatory requirements
Continuously improve AI-enabled underwriting and delivery solutions across channels, focusing on usability, operational simplicity, and scalability, and leveraging analytics, feedback loops, and structured experiments to optimize processes and strengthen risk assessment
Develop and communicate market insights, competitive dynamics, and innovation investment priorities, including data-backed cost-benefit analyses and value cases to justify modernization efforts and align with strategic objectives
Translate customer, agent, and underwriting needs into requirements, roadmaps, and prioritized backlogs, ensuring modernization investments deliver measurable outcomes
Model and promote modern product, underwriting, and innovation practices
Coach peers and partners on experimentation, customer-centricity, and data-informed decision-making
Champion a culture of continuous improvement, learning, and responsible innovation

Requirements

What you’ll need

8+ years of progressive product management experience, ideally including innovation initiatives or large-scale technology modernization
Bachelor’s degree in business, marketing, technology, or a related field (or equivalent experience)
Deep expertise in Product functions and customer experience, with solid understanding of insurance operations, underwriting, digital experiences, and product
Strong command of innovation methods, research techniques, and lean experimentation frameworks
Ability to apply AI/ML and analytics to product discovery and delivery (e.g., prototyping, evaluation, iteration) and scale what works responsibly
Skilled in designing and driving pilots for advanced technology solutions, including success metrics and change-management considerations
Demonstrated ability to translate experiment outcomes into insights and adoption plans that improve customer and agent experiences
Ability to embed experimentation and data-informed decision-making in cross-functional teams
Proven ability to apply modern tools (including AI-enabled capabilities) to improve decision-making and day-to-day execution
Advanced analytical and problem-solving skills, including data-driven evaluation and development of strategic recommendations
Exceptional communication skills with the ability to synthesize complexity and influence diverse stakeholders
Proven leadership and effectiveness in highly matrixed environments

Benefits

Comp & perks

total compensation package
annual bonus eligibility for most roles
401(k) with a company match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AIMLadvanced analyticslean experimentationproduct managementunderwritingdigital experiencesinnovation methodsdata-driven evaluationprototyping

Soft Skills

communicationleadershipproblem-solvingcustomer-centricitydata-informed decision-makingcollaborationcontinuous improvementcoachinginfluencingstrategic thinking