Claim Support Specialist

AAA

Claim Support Specialist handling claims electronically and providing support for The Auto Club Group. Ensuring timely assignment of claims and managing customer/vendor inquiries while in a hybrid role.

Posted 4/11/2026full-timeTampa • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

About the role

Key responsibilities & impact

Assign claims electronically
Recognize subrogation potential and refer claims as needed
Update claims files and perform quality control tasks
Monitor claim systems for proper assignment
Notify management of system problems
Gather information for management reports
Answer customer/vendor calls and provide information as needed

Requirements

What you’ll need

High school education or equivalent
Completion of ACG approved training program for the position
Valid driver's license required if role involves in-person inspections or frequent meetings
Knowledge of general claim processing functions
Ability to work under pressure
Experience with P.C. software applications

Benefits

Comp & perks

401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claim processingquality control

Soft Skills

ability to work under pressure

Certifications

ACG approved training program