AAA

PIP Claims Specialist

AAA

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Oklahoma, South Carolina, Washington • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • handle to conclusion moderately complex claims involving first-party Personal Injury Protection (PIP) and Medical Pay claims.
  • Investigates, evaluates, and settles medical expense and Personal Injury Protection (PIP) claims.
  • Makes coverage determinations and informs customers as to the appropriate course of action.
  • Claims may involve additional suffixes such as income continuation and essential services.
  • Investigates to rule out exposures: uninsured/underinsured motorist, subrogation, dram shop.
  • Presents to committee on coverage issues.

Requirements

  • A minimum of 1-2 years of claims experience is required.
  • Bachelor's degree in business, insurance, or related field OR equivalent combination of education and experience.
  • Required to obtain and/or maintain multiple Adjuster’s License’s within the first 90 days of employment and/or job transfer if applicable.
  • Prior experience handling PIP claims and first-party medical coverage is preferred.
  • Knowledge or experience handling collision, loss-of-use, third-party property damage and bodily injury exposures preferred.
  • Capability to complete training and perform the job in a remote setting as required.
  • Flexibility to work any shift during the operating hours of 5:30 a.m. to 7 p.m. in your time zone, which may include evenings and/or weekends.
  • Outstanding interpersonal skills and strong computer navigation abilities.
  • Ability to handle several tasks simultaneously.
  • Solid understanding of insurance coverages.
  • Bilingual a plus!
Benefits
  • total compensation package
  • performance bonus
  • 401(k) with a company match
  • flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims experiencePIP claimsmedical coveragecollision handlingloss-of-use handlingthird-party property damagebodily injury exposurescoverage determinationsinvestigation skillssettlement skills
Soft skills
interpersonal skillscomputer navigation abilitiesmultitaskingflexibilitycommunication skillspresentation skillsorganizational skillscustomer serviceproblem-solvingadaptability
Certifications
Adjuster’s License