People and Community Business Office Coordinator

AAA

People and Community coordinator supporting events, meetings, communications and administrative operations for AAA insurer CSAA Insurance Group. Hybrid Walnut Creek role creating virtual and in-person experiences.

Posted 9/11/2026full-timeWalnut Creek • California • 🇺🇸 United StatesJuniorMid-Level💰 $34 - $46 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project coordination and event planning, with proficiency in virtual meeting platforms and M365 tools. Strong organizational and communication skills are essential for managing logistics and supporting senior leaders effectively.

Highest-signal resume keywords

Project CoordinationEvent PlanningVirtual Meeting PlatformsM365 ProficiencyStrong Organizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Event TechnologyPowerPoint SkillsExcel ProficiencyOutlook ProficiencyTeams Meeting Proficiency

Soft Skills

Strong Communication SkillsCustomer Service SkillsAttention to DetailCritical ThinkingAbility to Work Independently

Tools & Technologies

SharePointVirtual Engagement ToolsDigital Communication Tools

Certifications & Qualifications

Associate’s Degree

Industry Keywords

Meeting LogisticsHybrid EventsEmployee Resource GroupsConfidentialityData Integrity

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

Provide project, meeting and event planning support for People & Community division programs
Coordinate town halls, quarterly business reviews, on-sites, function-specific events and non-ELT AAA Federation meetings
Provide logistical and day-of-event on-site coordination for division-level events and virtual meetings
Support attendee engagement tools and facilitate engagement activities
Produce virtual events using screen sharing, music, spotlight and breakout features
Host digital engagement activities, facilitate connections and assist attendees with technical issues
Support division meetings through communications, invitations, emails and surveys
Finalize agendas, gather digital and physical materials, and create PowerPoint decks for meetings and People & Community board materials
Manage division event data, including transportation plans and dietary restrictions, while maintaining data integrity and security
Support department inboxes and respond to or route communications
Manage division intranet/SharePoint sites and distribution lists
Perform administrative tasks such as invoicing and purchase requests
Assist with ad hoc projects
Act as backup to the executive assistant for the division
Coordinate with IT, Building Services, Administrative Assistants and speakers
Actively shape company culture through activities such as employee resource groups and volunteering

Requirements

What you’ll need

Associate’s degree in related area or an equivalent combination of relevant education and experience
2+ years of experience in project coordination, event and meeting planning, event technology, hospitality, or related experience
Proficient with virtual meeting platforms, including Teams Meeting
Proficient with M365, including Teams, Outlook, Excel and Word
Strong PowerPoint skills
Experience supporting senior leaders and managing complex meeting logistics preferred
Experience producing virtual and hybrid events preferred
Strong organizational skills and attention to detail
Ability to balance several projects simultaneously
Ability to work independently and as a motivated team player
Ability to react to change seamlessly and pivot while remaining focused on program goals and objectives
Critical thinking, curiosity and opportunity-focused approach to test-and-learn environments
Strong customer service and hosting skills
Strong communication skills, including grammar, spelling, and punctuation
Ability to design, prepare, review and edit written communications
Ability to exercise sound judgment and maintain confidentiality when handling sensitive information
Required to be on site in the Walnut Creek, California office 25–30% of the time
Must be within reasonable commuting distance of the Walnut Creek office
Willingness to travel as needed for divisional/team meetings and other in-person meetings
Must have authorization to work indefinitely in the United States
CSAA does not provide visa sponsorship; applicants must not require current or future immigration support

Benefits

Comp & perks

Annual bonus eligibility for most roles
401(k) with a company match
Career growth, leadership and mentoring support
Flexible Workplace with remote-first culture and work-from-home flexibility
Flexibility to work from various CSAA offices
Reasonable accommodations for qualified applicants and employees with disabilities or other limitations