A2MAC1 - Decode the future

Analyst

• Design, maintain and enhance strategic HR dashboards.
• Analyze key HR data to produce relevant analyses and value-added recommendations.
• Respond to ad hoc analysis and reporting requests from HR teams and business stakeholders.
• Ensure the reliability, consistency and readability of HR data and HR deliverables.
• Contribute to the continuous improvement of HR reporting processes.
• Participate in job evaluation activities (role documentation, job matching).
• Perform compensation analyses and benchmark studies, and provide recommendations on salary policy.
• Actively contribute to the annual salary review process, from data preparation to analysis.
• Maintain compensation structures and associated documentation.
• Administer and configure HR systems (Core HRIS, ATS).
• Automate HR processes and reporting to improve efficiency and the reliability of workflows.
• Ensure the integrity of HR data and compliance with internal processes and data protection rules.
• Take part in system testing, updates and continuous improvement projects.
• Serve as the point of contact for HR systems and data-related topics.

HR Data Analyst

Customer Success Manager

• Analyze complex technical and usage data to identify strategic expansion opportunities
• Collaborate with Sales, Engineering, and Product Management to align growth strategies with customer technical requirements
• Maintain detailed CRM records based on structured data models and forecasting methodologies
• Provide product improvement insights using analytical and engineering-related feedback from customer engagements
• Monitor account health using quantitative metrics, dashboards, and data analytics tools
• Conduct structured technical and business reviews with enterprise clients
• Support renewal strategies based on lifecycle modeling and customer-specific technical deliverables
• Implement escalation and mitigation frameworks using cross-functional collaboration
• Serve as a technical advisor by applying engineering, software, and data-driven insights
• Lead training sessions, product workshops, and industry-specific webinars
• Translate customer technical needs into actionable product guidance
• Promote adoption of specialized tools, analytics dashboards, and workflow platforms
• Contribute to process optimization efforts involving automation, systems integration, and operational analytics
• Participate in post-incident technical reviews with Engineering and Product teams
• Document technical workflows and standard operating procedures
• Support cross-team knowledge sharing, including development of repeatable methodologies
• Maintain expertise in automotive systems, engineering principles, data analytics, and SaaS solution design.
• Stay current on emerging technologies, competitive intelligence, and industry trends.
• Complete required certifications in product platforms, analytics tools, and customer success methodologies

Account Manager

• - Drive growth and profitability strategies at the accounts in responsibility.
• - Owns the account strategy within assigned accounts and communicates to extended teams on an account-by-account basis.
• - Establishes strong relationships at all organizational levels within the customer base and understands customers’ processes, business drivers, and organizational models.
• - Understands the industry (Automotive), the customer’s organization, and desired business outcomes.
• - Become an expert on A2Mac1 offerings and delivery mechanisms as well as partner capabilities relevant to assigned accounts.
• - Survey the market trend to anticipate customer requests. Contribute to new technologies proposal and support product team in front of the customer to develop the portfolio product.
• - Manage all commercial aspects such as sales forecasts, pricing, customer approvals for products, and cash collection in coordination with internal functions.
• - Support the regional sales forecast and business plan
• - Follows A2Mac1 sales process using Zoho platform and knows assigned accounts, plans for growth, maintains a healthy opportunity funnel, drives opportunities to closure and evaluates performance to goal.

Sales Account Manager

Full-stack Engineer

• Develop and maintain fullstack applications (backend and frontend)
• Contribute to the development of the platform and associated projects
• Design, build, and maintain APIs and backend services
• Collaborate with cross-functional teams to define and implement core services
• Ensure application performance, scalability, security, and reliability
• Participate in code reviews, architecture discussions, and continuous improvement
• Contribute to engineering standards and best practices
• Participate in the continuous improvement of architecture and code quality

Fullstack Engineer

Technical Account Manager

• - Manage and develop long-term relationships with strategic customers
• - Ensure customer satisfaction, adoption, and long-term retention
• - Act as a trusted technical advisor, translating customer needs into actionable insights
• - Analyze customer usage data to identify risks and expansion opportunities
• - Proactively manage customer pain points and escalation situations
• - Collaborate closely with Sales, Engineering, and Product teams
• - Promote the value of A2MAC1 products, analytics tools, and solutions