Academy Training Manager
A1 Garage Door Service
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona • United States
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Salary
💰 $110,000 - $120,000 per year
About the role
- Lead, coach, and develop a team of 4–5 technical trainers
- Observe training delivery and provide real-time coaching and feedback
- Set clear performance expectations and conduct direct performance conversations
- Reinforce consistent delivery standards across the trainer team
- Own daily Academy operations, including cohort scheduling and trainer coverage
- Maintain a strong, visible leadership presence in the Academy
- Ensure training runs smoothly, professionally, and on schedule
- Align training execution with evolving field needs
- Ensure curriculum reflects current systems, products, and procedures
- Drive consistency in training delivery across all cohorts
- Continuously improve programming based on feedback from field leaders
- Uphold quality, safety, operational, sales, and customer experience standards
- Monitor student progress and engagement throughout the program
- Participate in performance and readiness conversations when needed
- Support graduation and field-readiness decisions
- Ensure technicians are prepared to represent the A-1 brand from day one
- Lead or support additional training and operational initiatives as assigned
Requirements
- 5+ years of experience leading a training or learning team
- Proven experience coaching facilitators or trainers
- Strong understanding of adult learning principles and instructional best practices
- Experience supporting technical, field, or operational teams preferred
- Ability to lead in a fast-paced, evolving environment
- Confidence conducting clear, direct performance conversations
- Strong organizational and operational leadership skills
Benefits
- Medical, dental, vision, 401K
- Paid Time Off
- Weekly Pay
- Internal Promotion opportunities
- Company swag
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
adult learning principlesinstructional best practicescurriculum developmentperformance managementcoachingtraining deliveryprogram improvementschedulingoperational initiatives
Soft Skills
leadershipcoachingorganizational skillscommunicationperformance feedbackadaptabilityteam developmentengagement monitoringdirect performance conversations