Assistant Care Coordinator

A Place To Turn

Part-time hybrid Assistant Care Coordinator onboarding clients for A Place To Turn, a mental-health therapy provider. Coordinating consultations, clinician matching, insurance, portals, and intake records.

Posted 8/5/2026part-time🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while providing exceptional customer service in a mental health or healthcare setting. Proficient in managing client onboarding processes and maintaining accurate client records using relevant tools.

Highest-signal resume keywords

Excellent Communication SkillsOrganizational SkillsCustomer Service SkillsExperience With Simple PracticeExperience In Mental Health Setting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Tools & Technologies

Simple PracticePodiumWebflow

Industry Keywords

Client OnboardingHealthcareMental HealthClient Records ManagementInsurance Coordination

About the role

Key responsibilities & impact

Serve as the first point of contact for prospective clients via phone, email, and text
Provide exceptional customer service and a welcoming experience
Coordinate the new client onboarding process with the Care Services Manager
Schedule consultations and match clients with clinicians
Coordinate insurance matters with the billing team
Set up client portals and manage intake documentation
Maintain accurate client records and create client profiles in Simple Practice
Communicate with clients, clinicians, and internal team members to support seamless onboarding
Handle client transfers, cancellations, reschedules, and clinician transitions
Collaborate with the leadership team to support client care, workflow efficiency, and administrative initiatives

Requirements

What you’ll need

Excellent communication, organizational, and customer service skills
Experience with Simple Practice, Podium, and Webflow is a plus
Experience in a mental health or healthcare setting preferred

Benefits

Comp & perks

401(k)
Competitive salary
Opportunity for advancement
Training & development
Flexible work from home options available