People Operations Manager

A.P. Moller - Maersk

People Operations Manager leading distributed HR operations, employee lifecycle services, and process improvement. Supporting Maersk’s global container logistics and supply-chain business.

Posted 8/20/2026full-timeBengaluru • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in HR operations and service delivery, with a strong focus on leadership, stakeholder management, and process improvement. Capable of driving change initiatives and enhancing employee experience through effective coaching and relationship-building.

Highest-signal resume keywords

HR Operations ManagementTeam LeadershipStakeholder ManagementProcess ImprovementData Integrity in Workday

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR Service DeliveryPayroll ManagementCase ResolutionKPI MonitoringData Entry Accuracy

Soft Skills

Coaching and DevelopmentInterpersonal SkillsConflict ResolutionCustomer FocusChange Management

Tools & Technologies

WorkdayEmployee Self-Service Tools

Industry Keywords

Hire-to-Retire LifecycleComplianceInternational OrganizationsResource AllocationContinuous Improvement

About the role

Key responsibilities & impact

Lead and engage a team of People Operation Advisors across multiple countries
Coach and develop team members through goals, feedback, and continuous learning
Plan and manage resource allocation, workload distribution, and case assignment
Oversee timely, accurate, and high-quality HR operational services across the full Hire-to-Retire employee lifecycle
Elevate the recruitment framework and improve operational efficiency and compliance
Ensure accurate data entry in Workday and other HR systems, maintaining data integrity and audit readiness
Resolve or escalate complex employee queries regarding policies, benefits, and local compliance
Monitor KPIs and service levels and take corrective actions
Drive continuous improvement initiatives and implement solutions to enhance employee experience and case resolution
Promote and monitor adoption of employee self-service tools
Lead and contribute to HR projects and standardization efforts across geographies
Liaise between GOT and other EEO workstreams
Partner with peers on process simplification and innovation
Build stakeholder relationships through proactive communication
Support internal communication and change management related to tools, processes, and policies
Plan and deliver training for employees and People Operation Advisors

Requirements

What you’ll need

10+ years of experience in HR operations and generalist roles within large, international organizations leading teams
Solid understanding of end-to-end HR service delivery
Payroll and works council experience is a strong advantage
Proven leadership capabilities with experience managing diverse, distributed teams
Strong stakeholder management skills and ability to influence across multiple organizational levels
Skilled in coaching, motivating, and developing individuals
Strong customer focus and continuous improvement mindset
Experience leading or supporting change initiatives and driving process improvements
Strong interpersonal and relationship-building skills
Skilled in conflict resolution, influencing without authority, and managing diverse stakeholder expectations
Analytical and process-oriented, with strong focus on efficiency, accuracy, and system optimization

Benefits

Comp & perks

Equal opportunities employer
Support for adjustments and accommodations during the application and hiring process