Area Customer Implementation Manager – Eastern Mediterranean Area

A.P. Moller - Maersk

Area Customer Implementation Manager for Maersk managing logistics in the Eastern Mediterranean. Collaborating with cross-functional teams to ensure smooth customer implementations.

Posted 7/31/2026full-timeIstanbul • 🇹🇷 TurkeyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management skills with a focus on large-scale implementations in the shipping and logistics sector, ensuring effective stakeholder management and delivery of results. Exhibits a customer-centric mindset and the ability to navigate complex operational challenges while leveraging analytical skills to identify risks and opportunities.

Highest-signal resume keywords

Project ManagementStakeholder ManagementCustomer-Centric MindsetAnalytical SkillsInterpersonal Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementRisk ManagementOperational ManagementComplex Problem-SolvingData Analysis

Soft Skills

Relationship BuildingEffective CommunicationCollaborationTime ManagementHolistic Mindset

Tools & Technologies

MS OfficeMS ProjectDigital ToolsAI Insights

Industry Keywords

ShippingForwardingLogisticsCustomer ImplementationBusiness Drivers

About the role

Key responsibilities & impact

Leads the new customer implementation process bridging sales and operational activities
Ensures smooth transition of new or additional business into the organization
Acts as the customers’ center of gravity on implementations and issue resolution
Drives overall implementation project plan across all geographies and ensures delivery of all functions involved
Rolls off customer accounts once the implementation phase is completed
Routinely applies subject matter knowledge to solve common business issues
Understands overall nature of the business and the interdependencies between own and other functions
Guides performance and results of relevant teams

Requirements

What you’ll need

A good understanding of the business drivers of Maersk business and product portfolio
Customer-centric mindset and extensive experience in shipping, forwarding, or logistics
Proven track record of delivery and navigating complex operational and commercial challenges
Proven experience in project management; large-scale projects with multiple dependencies, risks, and stakeholders
Confidence in interpersonal skills and relationship building
Ability to work unsupervised and influence decision-makers in a matrix organization
Effective stakeholder management across organizational levels
Exceptional verbal, written, and presentation skills with ability to influence others
A holistic mindset, with the ability to focus on critical details that drive progress
Strong analytical skills to proactively identify risks and opportunities
Collaborative and structured approach to problem-solving
Strong focus on effective time management and delivering results in a dynamic environment
High sense of urgency, persistence, responsibility, and accountability
Exposure to data, digital tools, and project-based initiatives, including the use of AI to generate insights
Proficiency in IT tools & MS Office Programs (MS Office, PowerPoint, MS Project)

Benefits

Comp & perks

Exciting career opportunity in an international, challenging business setting
Focus on creating valuable relations with current and new customers
Highly professional teams
Valued and recognized work environment