Client Program Manager

A.P. Moller - Maersk

Client Program Manager managing customer experience and onboarding at Maersk. Responsible for relationship management and contract oversight in Shanghai.

Posted 7/21/2026full-timeShanghai • 🇨🇳 ChinaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer onboarding, relationship management, and project management, with a focus on optimizing customer experience and influencing strategic decisions.

Highest-signal resume keywords

Customer Experience ManagementRelationship ManagementProject ManagementContract ManagementDispute Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer OnboardingCase ManagementStrategic Decision Influence

Soft Skills

CollaborationIndependent Work

About the role

Key responsibilities & impact

Manage customer onboarding and relationship management
Oversee contract and dispute management
Collaborate with internal teams to optimize customer experience
Work independently with minimal guidance

Requirements

What you’ll need

In-depth knowledge and experience in customer experience roles
Ability to manage customer relationships and case management
Strong project management skills
Ability to influence long term strategic decisions

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities