Customer Solutions Manager
A.P. Moller - Maersk
full-time
Posted on:
Location Type: Hybrid
Location: Florham Park • New Jersey, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $140,000 per year
Job Level
Mid-LevelSenior
About the role
- Develop solutions for our most strategic customers
- Partner with Account Owners to capture customer insights, industry trends, and vertical needs to identify new solution opportunities.
- Translate customer needs into actionable inputs for solution development and lead the end-to-end process, working closely with relevant Product teams.
- Create clear customer-facing solution packages and compelling value propositions that demonstrate efficiencies, cost savings, and operational improvements.
- Lead, facilitate, and project manage value proposition and the corresponding development with clear governance and project management.
- Collaborate with our Central Solutions teams and regional stakeholders to build new and scalable logistics solutions that we can go-to-market with in North America.
- Build and maintain a library of proven value propositions and customer use cases.
- Support front-line sales through a consultative selling approach, enabling effective discovery of requirements and solution selling.
Requirements
- 3–5 years of experience in solutions development, sales, supply chain, 4PL, or a related commercial / logistics role.
- Strong understanding of logistics and supply chain management.
- Demonstrated ability to translate customer challenges into bundled, value-driven solutions.
- Strong project management capability with excellent stakeholder coordination.
- Proven ability to influence cross-functional teams without direct authority.
- Excellent communication and presentation skills (written, deck creation, and verbal).
- Customer centric mindset with strong commercial acumen.
- Comfortable working with ambiguity and with strong analytical capabilities to solve complex customer problems.
- CRM/Salesforce experience is desirable.
Benefits
- Medical
- Dental
- Vision
- 401k + Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
solutions developmentproject managementlogistics managementsupply chain managementconsultative sellinganalytical capabilitiesvalue-driven solutions
Soft skills
stakeholder coordinationinfluence without authoritycommunication skillspresentation skillscustomer centric mindsetcommercial acumenproblem-solving