aïkan

Legal Assistant

aïkan

full-time

Posted on:

Location Type: Office

Location: Lattes • France

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 €1,940 per month

About the role

  • Inform contacts about the status of their files and the types of documents involved (expert report, summons, judgment…)
  • Redirect contacts to the appropriate department so they receive a suitable response, identifying the request itself and the type of contract concerned
  • Escalate contacts' requests to the lawyer managing the file and schedule phone appointments if necessary

Requirements

  • You hold a Bachelor's degree in Law
  • You are comfortable speaking and enjoy interacting by phone
  • Customer satisfaction is your priority; you are a good listener and show empathy
  • You are comfortable using computers and common office software
  • You enjoy working autonomously while maintaining a team spirit
  • Successful experience in telephone-based customer service is a plus; however, the position is open to recent graduates
Benefits
  • Meal vouchers (€8 value), 50% covered by the employer
  • Health insurance with 70% employer contribution
  • Holiday bonus and profit-sharing
  • Remote work possible after the training period
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
telephone-based customer servicedocument managementfile management
Soft Skills
customer satisfactionlisteningempathycommunicationautonomyteam spirit
Certifications
Bachelor's degree in Law