Financial Services Consultant – Teller, Banker
A+ Federal Credit Union
part-time
Posted on:
Location Type: Office
Location: Austin • Texas • United States
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Salary
💰 $20 per hour
Job Level
About the role
- Engage in meaningful consultative conversations, uncovering members needs and recommend products and services to improve their financial lives.
- Assist members and prospective members with opening/closing deposit products and services.
- Recommend lending products/services and assist members with loan applications through video lending or refer to a branch lender.
- Identify and refer investment opportunities to A+ Wealth Management.
- Process financial transactions and service requests.
- Operate, maintain, and balance a cash drawer.
- Assist members with disputes and fraudulent transactions.
- Participate in branch meetings and trainings.
- Represent the A+FCU brand and mission within the communities we serve; observe the highest standards of professionalism at all times.
- Maintain knowledge of credit union products/services and policies/procedures.
Requirements
- High school diploma or G.E.D. equivalent required.
- Six months work experience required (personal banker, sales, and/or teller experience preferred).
- Strong interpersonal skills, including the ability to demonstrate empathy, compassion, and understanding of others.
- Demonstrate and utilize professional communication skills, both written and verbal.
- Strong attention to detail and ability to follow-through on assigned tasks.
- Ability to work independently and as part of a team, with the flexibility to adapt to change.
- Strong time management and organizational skills.
- Basic knowledge of math/computer skills.
- Microsoft Office Suite product knowledge preferred.
- Must have the ability to travel between branch locations (as assigned).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial transactionsdeposit productslending productsloan applicationscash drawer managementdispute resolutionfraud detectionattention to detailtime managementorganizational skills
Soft Skills
interpersonal skillsempathycompassionprofessional communicationteamworkadaptabilityindependenceflexibilityfollow-throughunderstanding of others
Certifications
high school diplomaG.E.D.