
CRM Analyst
+A Educação
full-time
Posted on:
Location Type: Remote
Location: Brazil
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Tech Stack
About the role
- Analyze the sales funnel, plan and implement recurring communication workflows (drip campaigns);
- Create email marketing campaigns and campaigns for other communication channels;
- Manage leads in the marketing/sales funnel and customer relationships;
- Lead automation efforts across the tools used (Email, SMS, Push, WhatsApp);
- Structure data for lead/customer segmentation;
- Build and optimize a Lead Scoring strategy;
- Monitor sales data and the customer lifecycle;
- Implement a testing culture, data analysis, and a continuous improvement routine for implemented workflows, aiming for greater effectiveness and precision.
Requirements
- Degree in Marketing, Advertising, or related fields;
- Experience with Marketing Automation and CRM (HubSpot, Salesforce, RD Station, or similar);
- Experience with multi-channel communication workflows: email, push, WhatsApp, Telegram, and SMS;
- Strong analytical skills;
- Proficiency in Excel;
- Knowledge of HTML and CSS is desirable;
- Knowledge of integrations, data pipelines, and SQL is desirable.
Benefits
- Meal allowance
- Meal voucher
- Transportation allowance
- Medical and dental insurance with 100% of premiums paid by the company.
- Childcare assistance.
- Gym access for everyone through TotalPass — a gym network with over 250 modalities across more than 2,000 gyms.
- Profit-sharing program.
- One day off in your birthday month.
- Education assistance for undergraduate, language, and postgraduate courses, plus discounts at partner institutions!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Marketing AutomationCRMEmail MarketingLead ScoringData AnalysisExcelHTMLCSSSQLIntegrations
Soft Skills
Analytical Skills