Junior Systems Administrator

A.E. Perkins

Junior Systems Administrator providing advanced technical support and project coordination in a hybrid setting. Mentoring desktop staff while enhancing system performance and support documentation.

Posted 4/16/2026full-timeCarrollton • Texas • 🇺🇸 United StatesJunior💰 $70,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Resolve complex technical issues involving servers, desktops, laptops, printers, and other devices, ensuring minimal disruption to users.
Deploy, configure, and maintain a wide range of hardware and software solutions, including custom imaging and updates for end-user devices.
Research and evaluate new software products, recommending changes to enhance system performance and organizational productivity.
Perform more sophisticated hardware repairs and work closely with vendors to address recurring or critical issues.
Lead smaller IT projects or components of larger projects, coordinating with various teams to ensure successful implementation.
Document, maintain, and improve troubleshooting guides, "how-to" procedures, and support documentation.
Be available for on-call support as assigned by the manager, often handling higher-level escalations.
Provide guidance and mentorship to Desktop Support Specialist I/II staff, helping them grow their technical skills and understanding of best practices.
Stay up-to-date with emerging IT trends and technologies, proactively recommending new solutions to improve the team's effectiveness.
Perform other duties as assigned by the manager.

Requirements

What you’ll need

Associate degree in computer science or equivalent experience required. Bachelor’s degree preferred.
A+ certified and/or Network+ certified preferred.
1-3 years of experience in desktop support, IT troubleshooting, or a related role required.
Intermediate troubleshooting skills for a range of issues across servers, desktops, laptops, printers, and other end-user devices.
Familiarity with Active Directory, Windows OS, Google Suite, Hypervisors, and other common enterprise IT systems.
Excellent written and verbal communication skills, capable of explaining technical information to all levels of the organization.
Proven ability to provide technical guidance and training to less-experienced team members.
Strong project management skills, with the ability to lead smaller projects or support larger initiatives.
Excellent time management skills, with the ability to manage multiple priorities under pressure.

Benefits

Comp & perks

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Matching
Flexible Spending Accounts
Health Savings Accounts
Disability & Life Insurance
Employee Assistance Program
LegalShield
ID Shield
Commuter Reimbursement Plan
Tuition Reimbursement
Bonus Pay - This position falls under our "Corporate Bonus Plan" which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment.
Wellable membership
Telescope Health (telehealth) through Accresa
Intellect (mental health) application
Employee engagement activities, including voluntary events, raffles, book club, and more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootinghardware repairsystem performance evaluationcustom imagingsoftware deploymentconfiguration managementtechnical documentationproject management

Soft Skills

communicationmentorshipguidancetime management

Certifications

A+ certificationNetwork+ certificationAssociate degree in computer science