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Family Support Specialist
A Blessing of Hope Family ServicesFamily Support Specialist providing support and supervision for family visitations. Helping families reunify while ensuring the safety and well-being of children.
About the role
Key responsibilities & impact- Support Family Goals: Work closely with families and the Department of Health and Human Services to help them reach goals set by their caseworker.
- Visit Facilitation & Transport: Facilitate visitations between children and their families, providing safe and reliable transportation to and from visits.
- Documentation: Maintain accurate and unbiased reports of each visit.
- Resource Assistance: Help families find and apply for resources that support their path to reunification and well-being.
- This role will be working with families to provide direction, coaching, and motivation to achieve the goals set by DHHS, and the court.
- The focus for Family Support Specialists is supervising the protection and safety of the child and adult participants.
- Maintain consistent and open communication with the DHHS, and your manager about your work with the families.
- Build great rapport with the families we serve.
- Ensuring that professional working relationships are created with families within your scope of duties and training.
- Submit written incident reports within 24 hours and submit service documentation and mileage for all cases within 36 hours of providing the service with families.
- Transport children and families to and from visitations.
Requirements
What you’ll need- Reliable Transportation to safely transport children and meet families.
- Valid insurance and drivers license required.
- Clear Communication and strong documentation skills.
- Positive Rapport with families to build trust and provide meaningful support.
- Preferred Bachelor’s degree in a Human Services field , But NOT Required !(Social Work, Psychology, Human Services, Counseling, etc).
- Prior experience working with kids, crisis intervention and conflict resolution, and knowledge of child development and the child welfare system.
- Candidates must be at least 21 years old.
- Clear criminal history and a driving record with no more than three points assessed.
- Strong written communication skills for accurate and unbiased documentation, as well as excellent verbal communication skills via phone and email.
Benefits
Comp & perks- Health Insurance (70% premium covered by employer + 50% premium for their families)
- Dental insurance
- Vision Insurance
- Sick time off - 7 days accrued per year
- Paid vacation - 10 days accrued per year
- Holiday Pay (4 holidays/yr)
- 401K + Matching
- 100% paid familial leave after one year of employment- 6 weeks paid
- Employee Assistance Program- 6 free therapy, limited legal services, health & wellness webinars
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
documentationcrisis interventionconflict resolutionchild developmentchild welfare system
Soft Skills
clear communicationstrong documentation skillspositive rapporttrust buildingcoachingmotivation
Certifications
Bachelor's degree in Human ServicesSocial WorkPsychologyCounseling