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Family Support Specialist
A Blessing of Hope Family ServicesFamily Support Specialist assisting families in crisis. Providing transportation and support to reunification goals with evening and weekend availability.
About the role
Key responsibilities & impact- Support Family Goals: Work closely with families and the Department of Health and Human Services to help them reach goals set by their caseworker.
- Visit Facilitation & Transport: Facilitate visitations between children and their families, providing safe and reliable transportation to and from visits.
- Documentation: Maintain accurate and unbiased reports of each visit.
- Resource Assistance: Help families find and apply for resources that support their path to reunification and well-being.
- Maintain consistent and open communication with the DHHS, and your manager about your work with the families.
- Build great rapport with the families we serve.
- Ensuring that professional working relationships are created with families within your scope of duties and training.
- Submit written incident reports within 24 hours and submit service documentation and mileage for all cases within 36 hours of providing the service with families.
- Transport children and families to and from visitations.
Requirements
What you’ll need- Reliable Transportation to safely transport children and meet families.
- Valid insurance and drivers license required.
- Clear Communication and strong documentation skills.
- Positive Rapport with families to build trust and provide meaningful support.
- Preferred Bachelor’s degree in a Human Services field, But NOT Required !(Social Work, Psychology, Human Services, Counseling, etc).
- Prior experience working with kids, crisis intervention and conflict resolution, and knowledge of child development and the child welfare system.
- Candidates must be at least 21 years old.
- Clear criminal history and a driving record with no more than three points assessed.
- Strong written communication skills for accurate and unbiased documentation, as well as excellent verbal communication skills via phone and email.
Benefits
Comp & perks- Health Insurance (70% premium covered by employer + 50% premium for their families)
- Dental insurance
- Vision Insurance
- Sick time off - 7 days accrued per year
- Paid vacation - 10 days accrued per year
- Holiday Pay (4 holidays/yr)
- 401K + Matching
- 100% paid familial leave after one year of employment- 6 weeks paid
- Employee Assistance Program- 6 free therapy, limited legal services, health & wellness webinars
- Professional Development Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
documentation skillscrisis interventionconflict resolutionchild development knowledgechild welfare system knowledge
Soft Skills
clear communicationstrong written communicationexcellent verbal communicationpositive rapportrelationship building
Certifications
Bachelor's degree in Human ServicesBachelor's degree in Social WorkBachelor's degree in PsychologyBachelor's degree in Counseling