Air Ocean Customs Clearance Coordinator

A & A Customs Brokers

Customs Clearance Coordinator at A & A Customs Brokers, managing air and ocean shipments across the Canadian border. Ensuring compliance and efficient handling of customs processes.

Posted 7/2/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 CA$50,000 - CA$60,000 per yearWebsite

About the role

Key responsibilities & impact

Review documentation and prepare customs release entries for processing.
Process and manage air and ocean container releases.
Analyze documents to determine applicable tariff classifications, duties, and tax rates.
Collect supplementary information or documentation as needed from customers, carriers, CBSA, and others.
Arrange deliveries for air and ocean shipments and payment of terminal fees.
Communicate with clients by email - clear, concise, and service-focused.
Handle and resolve challenging situations professionally and calmly.
Liaise with other teams for entry follow-up as required.
Maintain strong knowledge of Canadian ports and warehouses.
Enter data into our systems accurately and efficiently.
Complete files within required timeframes and in line with A & A and Canadian regulations.
Review files for accuracy and errors, ensuring full compliance.
Handle phone inquiries.
Take on other duties as they come up - we're a team.

Requirements

What you’ll need

2+ years of customs clearance coordination, ideally specializing in air/ocean shipments (preferred)
Certified Customs Specialist (CCS) or an equivalent Canadian designation (preferred)
A strong understanding of Canadian rules and regulations for importing goods
Tech-savviness. You pick up new systems quickly and like finding efficiencies in digital tools.
Experience with ITMr4, Cargowise, and/or CANdata is an asset.
Confidence with Gmail/Front, Google Drive, and Google Sheets.
Sharp problem-solving and critical-thinking skills.
Professional written and verbal communication, including active listening.
Effective work habits: punctual, responsive, and comfortable juggling priorities.
A highly organized, self-starting, flexible, and independent approach, which is important in a remote role.

Benefits

Comp & perks

Work from home
Teamwork
Room to grow
Modern and Tech-Focused

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Tariff Classification AnalysisCustoms Release Entry PreparationData Entry AccuracyDocument Review for ComplianceProblem-Solving Skills

Soft Skills

Effective Work HabitsOrganizational SkillsFlexibilityActive ListeningCalmness Under Pressure

Certifications

Certified Customs Specialist (CCS)