Manager

• Responsible for all aspects of project performance and provides overall direction to all project activities and personnel.
• Formulate and enforce work standards, assigns project schedules, reviews work, supervises project personnel and communicates policies and organizational goals and objectives to all project personnel.
• Provide verbal and written skills required at all management levels to maintain complete project control.
• Identify risks and implement mitigation strategies to ensure project success
• Ensure all projects adhere to federal regulations, VA policies and cybersecurity standards
• Work with stakeholders, including VA leadership, healthcare providers, and external partners, to define project requirements and objectives.
• Provide regular updates to stakeholders on project status, risks, and outcomes.
• Act as a liaison between technical teams and non-technical stakeholders, translating business needs into actionable technical solutions.
• Lead and mentor IT teams, fostering a culture of collaboration and innovation.
• Monitor and evaluate team performance, ensuring accountability and continuous improvement.
• Identify skill gaps within the team and arrange for professional development or training.
• Ensure high-quality and reliable delivery of IT services to VA facilities and users.
• Respond to and resolve IT incidents and outages efficiently.
• Implement processes for ongoing improvement of IT service delivery.
• Contribute to the design and architecture of IT systems that enhance VA services.
• Stay informed about emerging technologies to recommend innovative solutions.
• Oversee integration of new systems with existing VA infrastructure.
• Establish and monitor key performance indicators (KPIs) to measure project and service delivery success.
• Provide detailed reports on project progress, financials, and outcomes to VA leadership.

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