Accounts Receivable
9H Digital
part-time
Posted on:
Location Type: Hybrid
Location: Sliema • 🇲🇹 Malta
Visit company websiteSalary
💰 €10 per hour
Job Level
JuniorMid-Level
About the role
- Actively manage and maintain customer accounts, proactively contacting debtors via phone.
- Negotiate repayment plans and settlements in line with company policies, ensuring terms are clearly documented and consistently followed.
- Ensure all collection activities strictly adhere to company policies, data protection (GDPR), and relevant Maltese and European legal standards concerning debt recovery.
- Accurately record all communication and collection activities within the CRM/Accounting system.
- Generate regular reports on collection performance, aging, and potential bad debt reserves for management review.
- Identify root causes of late payments and collaborate with the Sales and Billing teams to improve internal credit control processes.
- Assist in the reconciliation of customer accounts, resolving payment queries, and ensuring invoices are correctly applied.
Requirements
- A minimum of 2 years of recent, hands-on experience in a dedicated Debt Collection, Credit Control, or Accounts Receivable role is mandatory.
- Demonstrated working experience within Malta, with knowledge of local business practices and familiarity with Maltese legal processes related to debt recovery.
- Excellent verbal and written communication skills in English.
- Fluency in Maltese is considered an advantage.
- Proven ability to handle difficult conversations and successfully negotiate effective payment solutions while maintaining a professional and diplomatic demeanor.
- Competency with G-Suit and experience using accounting software or CRM systems.
- Highly organised, meticulous attention to detail, strong administrative skills, and resilience under pressure.
Benefits
- Work with a supportive and diverse team
- Ample learning and development opportunities
- A flexible working environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
debt collectioncredit controlaccounts receivablenegotiationdata protectionreport generationreconciliationpayment processing
Soft skills
communicationdiplomacyattention to detailorganizational skillsresilienceproblem-solving