Senior Enterprise Risk Management Analyst
Common Securitization Solutions
Finance Business Analyst, ERP, SaaS Billing Systems, Credit/Collection Systems
8x8
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $94,125 - $156,875 per year
Job Level
Mid-LevelSenior
Tech Stack
ERPOracle
About the role
- Manage data flow from CRM systems into ERP related to Orders and collections
- Collaborate with technical teams and vendors to implement system enhancements for Order cycle, Invoice generation, and payment processing
- Ensure billing systems integrate seamlessly with accounting platforms, CRM, and ERP systems
- Implement processes to capture and monetize consumption/usage data, ensuring accurate and timely billing
- Work with product and technical teams to map usage metrics to billing rules and pricing structures
- Identify inefficiencies in usage tracking and billing reconciliation processes, proposing automation and optimization strategies
- Analyze existing billing and collections workflows to identify gaps, bottlenecks, and opportunities for improvement
- Collaborate with cross-functional teams to refine processes and align them with dynamic business models
- Develop scalable workflows for supporting high-volume, consumption-based transactions
- Develop strategies to help improve collections for usage-based billing, including automated reminders, escalations, and dunning processes
- Implement controls to mitigate revenue leakage and ensure accurate revenue recognition for consumption-based services
- Partner with customer support to resolve billing disputes and maintain strong customer relationships
- Act as a liaison between finance, IT, sales, and operations teams to align billing solutions with business objectives
- Lead workshops and training sessions for stakeholders to improve adoption of billing and usage tracking systems
- Document business requirements, workflows, and system configurations to support ongoing improvements
- Lead UAT testing for projects, with greater focus on scripting functional end to end tests
- Stay informed about industry trends, emerging solutions, new releases, features, and best practices, and assess their potential impact for use within 8x8
- Build and maintain external vendor, partner, and user group relationships to help monitor and understand industry challenges, opportunities, and common approaches
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or a related field
- 3+ years of experience as a Business Analyst with a focus on ERP, SaaS billing systems and credit / collection tools
- Proven expertise in managing high-volume order management billing systems
- Experience with financial and ERP systems (e.g., NetSuite, SAP, Oracle, Zuora, Aria, or BillingPlatform)
- Good Knowledge of data flow between CRM, billing systems and ERP
- In depth understanding of accounting principles and functionality offered by ERP systems
Benefits
- Flexible work arrangements with opportunities for hybrid or remote setups
- Collaborative and supportive team environment focused on innovation in financial systems
- Opportunities for professional growth and exposure to advanced billing technologies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data flow managementbilling systems integrationusage data monetizationbilling reconciliationworkflow developmentUAT testingfinancial analysisorder managementautomation strategiesaccounting principles
Soft skills
collaborationcommunicationproblem-solvingleadershipcustomer relationship managementprocess improvementtraining and developmentanalytical thinkingcross-functional teamworkstakeholder engagement
