Salesforce Administrator
8x8
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
JuniorMid-Level
About the role
- Serve as a primary administrator for the Salesforce environment
- Manage user setup, profiles, roles, permissions, and security settings
- Maintain system health and perform regular data audits
- Participate in problem/incident troubleshooting and resolution
- Conduct root cause analysis of incidents
- Assist in implementing Disaster Recovery and High-Availability plans
- Configure and customise Salesforce objects, fields, page layouts
- Build and maintain reports, dashboards, and analytics
- Design and implement automation solutions
- Provide day-to-day support to Salesforce users
- Develop and deliver training materials and sessions
Requirements
- Bachelor’s degree in Computer Science, Information Technology or other technical program
- 2+ years of experience as a Salesforce Administrator
- Proven experience with Salesforce configuration, user management, and data maintenance
- Familiarity with Salesforce tools such as Data Loader, Process Builder, and Flows
- Strong understanding of Salesforce architecture
- Ability to analyze, troubleshoot, and solve Salesforce Administrative problems
- Effective communication skills
- Excellent collaboration skills
Benefits
- 8x8 believes diversity makes our company stronger
- Equal opportunities employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce administrationSalesforce configurationdata maintenanceroot cause analysisautomation solutionsreport buildingdashboard creationdata auditsuser managementsecurity settings
Soft skills
effective communicationcollaborationproblem-solvingtroubleshootingtraining development