Salesforce Administrator

• Serve as a primary administrator for the Salesforce environment
• Manage user setup, profiles, roles, permissions, and security settings
• Maintain system health and perform regular data audits
• Participate in problem/incident troubleshooting and resolution
• Conduct root cause analysis of incidents
• Assist in implementing Disaster Recovery and High-Availability plans
• Configure and customise Salesforce objects, fields, page layouts
• Build and maintain reports, dashboards, and analytics
• Design and implement automation solutions
• Provide day-to-day support to Salesforce users
• Develop and deliver training materials and sessions