7shifts: Team Management for Restaurants

Sales Development Representative

7shifts: Team Management for Restaurants

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • 🇨🇦 Canada

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Job Level

Junior

About the role

  • Manage a high-volume pipeline of inbound trial users, focusing on converting them into paid subscribers or scheduling demos with Account Executives
  • Make 50-70+ outbound calls daily to engage trial users, answer questions, and drive conversions
  • Keep an organized pipeline by maintaining accurate records and updating Salesforce to track outreach and follow-ups
  • Leverage sales tools like Outreach, Zoom, Vidyard, and Salesforce to connect with prospects and generate new business
  • Qualify and prioritize leads, ensuring a seamless handoff to Account Executives when needed
  • Deliver personalized follow-ups to increase engagement and maximize conversion opportunities
  • Continuously improve outreach strategies based on performance data and feedback
  • Report to the Senior Manager, Sales Development & Partnerships and collaborate across teams

Requirements

  • 1+ years of cold calling or outbound sales experience, with a proven ability to engage and convert prospects
  • Strong verbal and written communication skills
  • Excellent time management and organizational skills, with the ability to prioritize tasks effectively
  • Comfortable working in a fast-paced, dynamic environment where priorities can shift quickly
  • Proven track record of success (sales achievements, competitive performance, or goal-driven results)
  • Ability to make high-volume outbound calls (50-70+ daily)
Benefits
  • Opportunity: momentum for learning and growth, ownership of growth and impact
  • Challenge: scrappy, ambiguous, meaningful work solving real restaurant problems
  • Culture: in-office and remote events, team offsites like Sparks, shared celebration of wins
  • Equity: participation in company success (Series C, VC-backed)
  • Health and Wellness: health and dental benefits, lifestyle spending accounts, parental leave program
  • Flexibility: hybrid work with offices in Saskatoon and Toronto, flexible vacation policy, ‘90 Day Shift’ program to work from (almost) anywhere
  • Support: latest Apple tech, home office setup, 7shifts swag, coaching, feedback, development planning, internal mobility opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cold callingoutbound saleslead qualificationsales conversionpipeline management
Soft skills
verbal communicationwritten communicationtime managementorganizational skillsadaptability