Store Leader, Trainee

7-Eleven

Store Leader managing customer service and store operations at 7-Eleven. Leading training programs while ensuring store team meets customer service expectations and profitability goals.

Posted 7/11/2026full-timeKernersville • North Carolina • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in customer service, employee development, and merchandising execution while ensuring compliance with health and sanitation standards. Proficient in analyzing P&L and store reports to drive profitability and maintain a productive store environment.

Highest-signal resume keywords

Customer Service LeadershipEmployee DevelopmentMerchandising ExecutionP&L AnalysisMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L AnalysisCash HandlingMerchandising ImplementationMarketing Program ExecutionHealth and Sanitation Compliance

Soft Skills

LeadershipCoachingCommunicationInterpersonal SkillsEmployee Empowerment

Tools & Technologies

Microsoft WordMicrosoft Excel

Industry Keywords

Customer RetentionStore ManagementEmployee ProductivityRewards Loyalty Program

About the role

Key responsibilities & impact

The Store Leader is the heart and soul of the store.
Executing merchandising and marketing initiatives, driving profitability, and developing the skills of the entire store team.
Ensuring customers are well taken care of.
Overseeing and providing customer service leadership, training, and coaching for all store employees.
Maintaining high retention by developing leaders and encouraging employee productivity.

Requirements

What you’ll need

Ability to oversee and provide customer service leadership, training, and coaching for all store employees.
Desire to maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
Ability to oversee and implement all merchandising and marketing programs.
Demonstrated ability to use P&L and store reports to affect change.
Ability to manage cash handling, fuel transactions, and promotion of our rewards loyalty program.
Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
Excellent oral and written communication and intrapersonal skills.
Proficient computer knowledge (Microsoft products preferred Word, Excel).

Benefits

Comp & perks

401K Plan (US only)
RRSP Plan (Canada only)
Paid PTO Plans
Coverage in medical, dental, life, and vision insurances available
Monthly bonus/incentive potential
Tuition Reimbursement
Adoption Assistance (US only)