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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex programme delivery, operating model change, and large-scale service transformation, with a strong focus on stakeholder engagement, governance, and performance tracking.
Highest-signal resume keywords
Programme DeliveryOperating Model ChangeStakeholder EngagementGovernance ManagementContract Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service TransformationBudget ManagementKPI DefinitionRisk ManagementDecision Rights Setup
Soft Skills
Communication SkillsCommercial AcumenLeadership
Industry Keywords
QSRFood IndustryRetailMulti-Site EnvironmentsVendor Management
About the role
Key responsibilities & impact- Lead the design, mobilisation and implementation of a future-focused Facilities & Maintenance operating model
- Own the transformation roadmap, including milestones, dependencies, risks, governance and key decision points
- Set up clear governance, reporting rhythms, decision rights and escalation pathways across all workstreams
- Bring together stakeholders across operations, procurement, finance, technology, legal, people teams and external partners
- Lead transition planning for revised contracts, new ways of working, vendor management uplift and supporting technology changes
- Engage senior leaders to drive timely decisions, manage risks and keep delivery moving at pace
- Track and support benefits linked to service improvement, vendor performance, operating model change and cost discipline
- Define success measures, KPIs and reporting that provide clear visibility of progress, risks and outcomes
Requirements
What you’ll need- 10+ years’ experience delivering complex programmes, operating model change or large-scale service transformation
- Strong commercial, stakeholder and communication skills
- Experience managing contracts, budgets, governance and executive-level decisions
- Experience in fast-paced, multi-site environments such as QSR, food, petrol, convenience or retail
Benefits
Comp & perks- Highly flexible work environment (including WFH)
- 2 days paid volunteer leave per year
- 1:1 career and professional development with your people lead
- Unlimited access to LinkedIn Learning
