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7-Eleven

Store Leader – Manager Trainee

7-Eleven

Store Leader managing customer service, merchandising, and store profitability for 7-Eleven. Leading and developing the store team while ensuring an excellent customer experience.

Posted 6/4/2026full-timeFlorence • Kentucky, Ohio • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • The Store Leader is the heart and soul of the store.
  • A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiatives, driving profitability, developing the skills of the entire store team, and ensuring customers are well taken care of.
  • Oversight of customer service leadership, training, and coaching for store employees.
  • Maintaining high employee retention and productivity.
  • Implementing merchandising and marketing programs.
  • Managing cash handling and fuel transactions.
  • Promoting the rewards loyalty program.
  • Maintaining a clean and safe environment while ensuring product availability.

Requirements

What you’ll need
  • Ability to oversee and provide customer service leadership, training, and coaching, for all store employees.
  • Desire to maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
  • Ability to oversee and implement all merchandising and marketing programs.
  • Demonstrated ability to use P&L and store reports to affect change.
  • Ability to manage cash handling, fuel transactions, and promotion of our rewards loyalty program.
  • Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
  • Excellent oral and written communication and intrapersonal skills.
  • Proficient computer knowledge (Microsoft products preferred Word, Excel).
  • A High School diploma or GED is preferred, but not required for candidates that have at least one year of retail management experience.
  • A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

Benefits

Comp & perks
  • 401K Plan (US only)
  • RRSP Plan (Canada only)
  • Paid PTO Plans
  • Coverage in medical, dental, life, and vision insurances available
  • Monthly bonus/incentive potential
  • Tuition Reimbursement
  • Adoption Assistance (US only)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
customer service leadershiptrainingcoachingmerchandising programsmarketing programscash handlingfuel transactionsP&L analysishealth and sanitation proceduresproduct availability
Soft Skills
employee retentionleadership developmentempowermentemployee productivitycommunication skillsintrapersonal skillsmulti-taskingorganizational skills
Certifications
High School diplomaGEDvalid Driver’s License