Cold Head Field Service Engineer

626

Field Service Engineer providing technical support for medical imaging equipment. Responsible for installation, troubleshooting, and ensuring customer satisfaction across various sites.

Posted 4/17/2026full-time🇺🇸 United StatesLead💰 $50,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Provide on demand technical support to customers including afterhours phone support.
Install, troubleshoot and repair diagnostic imaging equipment on their own.
Accurately document all service activities in accordance with Company Quality Standards.
Communicate with account manager on services.
Build a working bond between the customer and the company.
Manage and maintain company assets required to perform all necessary job functions.

Requirements

What you’ll need

5+ years of experience in the Medical Equipment Industry
High School Diploma or GED Required
Some college preferred
Ability to follow procedures and instructions.
Ability to work well with others.
Complete service requests on imaging equipment.
Communication Proficiency.
Business Acumen.
Customer Service Skills.
Relationship Management.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingrepairdiagnostic imaging equipmentservice requests

Soft Skills

communication proficiencycustomer service skillsrelationship managementability to follow proceduresability to work well with othersbusiness acumen

Certifications

High School DiplomaGED