Insurance Verification Specialist I

61st Street Service Corp

Insurance Verification Specialist handling patient insurance verification and coverage research for ColumbiaDoctors. Involves direct communication with insurance companies and patients in a remote role.

Posted 6/27/2026full-timeNew York City • New York • 🇺🇸 United StatesJunior💰 $24 - $29 per hourWebsite

About the role

Key responsibilities & impact

Verifying patient insurance coverage
Research accounts to determine correct insurance coverage
Heavy interaction with insurance companies and patients
Contact patient as appropriate to obtain proper insurance coverage
Contact insurance company(s) as appropriate
Verify insurance via system tools, payer portals
Confirm effective and termination dates of patient insurance
Update patient's insurance coverage and changes in billing system
Resolve any issues with coverage and escalate complications to supervisor/manager
Correct identification and selection of appropriate registered insurance
Correct errors in various work queues to ensure correct claim filing or refiling of denied claims
Notify servicing providers office personnel if registration is lacking critical information
Perform other job duties as required.

Requirements

What you’ll need

High school graduate or GED certificate is required
A minimum of 6 months experience in a physician billing or third party payor environment
Ability to understand and navigate the insurance verification process including coordination of benefits
In depth understanding of In/Out of Network Benefits and how they relate to co-insurance and deductibles due
Strong customer service and patient focused orientation
Effective communication skills both verbally and written
Ability to multi-task, prioritize, and manage time effectively
Proficient in computer software (e.g. Microsoft Word, Excel and Outlook)
Experience in Epic and/or other electronic billing systems preferred
Knowledge of insurance billing requirements preferred
Knowledge of medical terminology, diagnosis and procedure coding preferred
Previous experience in an academic healthcare setting preferred.

Benefits

Comp & perks

Healthcare
Paid Time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance verificationbilling system updatesclaim filingdiagnosis codingprocedure codingcoordination of benefitsIn/Out of Network Benefitscustomer servicemulti-taskingtime management

Soft Skills

effective communicationpatient focused orientation

Certifications

high school diplomaGED certificate