Events

• Create and review key operational planning documents to ensure smooth and successful implementation and delivery across multiple projects
• Design, implement and evaluate standard operating procedures (SOPs) relating to operational event delivery for continuous improvement
• Future planning and manage human resource within Operations across all events regionally
• Liaise with Event Directors and other key internal stakeholders to ensure SOPs are fit for purpose
• Management and review of the event delivery budgets across the event portfolio
• Liaise with internal legal and HR teams, and external H&S consultants to maintain best practice in insurance, legal and health and safety across international event portfolio
• Collaborate effectively with Procurement Manager and international Operations Directors to deliver cost efficiencies and high quality of product or service across events
• Support across supplier negotiations, requirements, and services
• Keep up to date with the latest innovations in event operations
• Be an excellent communicator and team player
• Liaise regularly with other departments to ensure alignment
• Contribute regularly, provide good insights and support in event planning meetings
• Encourage and develop best-practice across the business
• Always create a positive team culture, providing support where required and creating clear development pathways for team members
• Lead a team of skilled professionals to deliver a wide range of activities ensuring high standards
• Act as a mentor, coach and support network for immediate and extended teams
• Must be willing to travel to oversee and/or support on international events - circa 16 weeks
• Own & lead on event operations delivery and execution of specific allocated events
• Oversee the build, design and usage of key operational documents including CAD Plans, Operational Schedules, Budgets and Logistics plans in line with 54 Event Operational standards
• Conduct regular meetings within the operations team on the event ensuring all key areas and specialties are aligned and delivering as required
• Act as a subject matter expert or key expert across the range of event operations services including site & infrastructure, site services, technical production, safety and risk, branding and signage and/or general support services
• Oversee and lead safe operations onsite, ensure the highest safety & security standards are adhered to at all times and that work is always conducted in a safe manner
• Drive world class, event operations standards in all aspects of delivery
• Proactively monitor, prosecute and report on event delivery, working with the Head of Event Operations to remedy issues before they occur.
• Concise updates to the Head of Event Operations, the leadership team and stakeholders in a timely manner about event delivery and status
• Ensure project management tools are used consistently and effectively at all times
• Produce clear and concise reports for senior management and client review in a timely manner.

Event Operations Director

Staging & Operations Event Executive