Client Success Manager
50 Marketing
part-time
Posted on:
Location Type: Remote
Location: Virginia • United States
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Salary
💰 $75,000 - $86,000 per year
About the role
- Onboard & Engage Your Portfolio: Lead seamless client onboardings and proactively monitor your 125+ accounts in HubSpot.
- Champion Client Progress & Accountability: Drive client accountability by encouraging them to consistently use their marketing dashboards to track progress and spot leaks.
- Celebrate Wins & Build Community: Be the engine of our client community.
- Champion the Voice of the Client: Act as the primary feedback loop between clients and the business.
Requirements
- Client Success/Service Experience: 2+ years in a client-facing role (client success, CSM, account management, hospitality, etc.).
- CRM Experience (HubSpot highly preferred): You know your way around HubSpot and can use it to manage client relationships.
- Remote Work Pro: You are a self-starter who can thrive in a 100% remote environment.
- Based in EST: This role will cover clients primarily in the EST and European time zones.
Benefits
- Total of 38 days of paid vacation: 30 days of PTO with an additional day off on your birthday, plus 7 country-specific holidays
- Fully remote, high-trust environment: Work from anywhere.
- Measured on outcomes and standards, not time online or activity theatre.
- Beginning at 30 hours per week, scaling to full-time within the first 2-4 months.
- Recognition and celebration for wins: Strong performance is seen, acknowledged, and celebrated.
- World-class IP and credibility: You’ll lead clients using the frameworks behind Allan Dib and The 1-Page Marketing Plan.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client successaccount managementCRMHubSpot
Soft skills
client engagementcommunicationself-startercommunity buildingfeedback management