
Vice President – District Services
4MATIV Technologies
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $140,000 - $165,000 per year
Job Level
About the role
- Serve as the primary executive relationship owner for designated district services clients, including direct engagement with Superintendents, COOs, and senior transportation leaders
- Build and maintain deep trust with client leadership through consistent delivery, strategic insight, and proactive communication
- Act as a credible thought partner to district leaders, bringing expertise in how school systems operate, make decisions, and manage budgets and procurement processes
- Ensure seamless execution across 4MATIV’s full suite of services, including routing, vendor management, contact center operations, analytics, consulting, and technology deployment
- Define and own the overall implementation strategy and operating plan, including scope, sequencing, and how services are integrated within district systems
- Marshal and coordinate cross-functional teams across Analytics, Routing, Product, Consulting, Operations, Vendor Management, and Contact Center functions
- Establish clear internal ownership and accountability across 4MATIV teams while aligning with district stakeholders who retain ownership of adjacent functions
- Establish clear success metrics and KPIs across workstreams and monitor performance against targets, ensuring client expectations and contractual commitments are met or exceeded
- Develop a deep understanding of 4MATIV’s platform (TOMS), tools, and service offerings, and how they integrate with district systems such as student information systems and routing platforms (e.g., EZ Routing)
- Ensure that 4MATIV’s technology, analytics, and operational services are deployed in a coordinated and mutually reinforcing way.
Requirements
- Bachelor’s degree required (Master’s preferred in public policy, education, business, or related field)
- Significant experience working within or alongside K–12 school districts, in a leadership role (e.g., transportation, operations, finance, or central administration)
- 5+ years of experience in operations, client services, consulting, or program leadership roles
- Demonstrated experience managing executive-level client relationships
- Experience coordinating complex, cross-functional initiatives involving multiple stakeholders and systems
- Familiarity with school transportation operations, routing, vendor management, or related logistics functions strongly preferred
- Strong proficiency in Excel / Google Sheets and presentation tools (PowerPoint / Google Slides)
- Proficiency with AI productivity tools (e.g. Claude, ChatGPT, others)
- Ability to interpret and leverage data to drive operational and strategic decisions
- Familiarity with transportation, routing, or operational systems (e.g., routing systems, SIS platforms) preferred
- Experience working with dashboards, reporting tools, or performance management systems
- Ability to quickly learn and effectively leverage new technology platforms (including 4MATIV’s TOMS system)
- Able to engage credibly with senior district leadership and translate complex ideas into clear, actionable insights
- Builds deep trust with clients and maintains strong partnerships across diverse stakeholder groups
- Able to manage complex, cross-functional workstreams and ensure high-quality execution in dynamic environments
- Understands how district systems operate and makes sound decisions that balance client needs, operational realities, and business objectives
- Diagnoses ambiguous challenges and drives practical, effective solutions
- Aligns teams, drives accountability, and motivates others toward shared goals
- Thrives in a fast-paced environment, takes initiative, and maintains focus on results.
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementclient servicesconsultingprogram leadershipdata interpretationperformance managementvendor managementrouting systemsbudget managementprocurement processes
Soft Skills
relationship managementstrategic insightproactive communicationcross-functional coordinationtrust buildingaccountabilityproblem-solvinginitiativefocus on resultsleadership
Certifications
Bachelor's degreeMaster's degree in public policyMaster's degree in educationMaster's degree in business