Account Manager
4MATIV Technologies
full-time
Posted on:
Location Type: Hybrid
Location: San Antonio • Texas • United States
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Salary
💰 $50,000 - $80,000 per year
About the role
- Serve as the primary owner of assigned school accounts, responsible for both service quality and overall account health
- Build strong relationships with school leaders and confidently lead both operational and strategic conversations
- Set clear expectations, communicate proactively, and maintain trust through consistent follow-through
- Own day-to-day service delivery and ensure transportation services run effectively
- Monitor performance, investigate issues, and drive timely resolution
Requirements
- Bachelor's degree in business, marketing, or a related field preferred.
- 3+ years of experience in customer success, account management, operations, or service delivery role in a complex environment.
- Experience working with schools and/or transportation operations is a plus.
- Proficiency in both Microsoft and Google product suites.
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementservice deliverycustomer successoperations
Soft Skills
relationship buildingcommunicationleadershipproblem-solvingtrust building