Junior Business Analyst
4blue | Gestão Empresarial
full-time
Posted on:
Location Type: Remote
Location: Remote • Brasil
Visit company websiteJob Level
Junior
About the role
- Conduct meetings with clients.
- Hold methodology execution meetings, ensuring real progress and defining practical actions.
- Analyze, record, and send validations of client requests within agreed deadlines.
- Support validation of clients' metrics, ensuring correct periods and data consistency.
- Provide clear, concise, action-focused feedback via email.
- Identify process and customer journey improvements, proposing adjustments and continuous enhancements.
- Map recurring topics and issues related to client validations and requests.
- Support classes, live deliveries, and in-person or online events.
- Maintain full alignment with the GPS methodology, understanding and applying the method 100%.
Requirements
- Experience in customer service.
- Clear verbal and written communication.
- Organization, discipline, and priority management.
- Analytical ability and business acumen.
- Comfortable working with numbers, KPIs and metrics.
- Proactive, responsible, and results-oriented.
- Availability to attend in-person events.
- Familiarity with using AI assistants.
- Experience in consulting, mentoring, or corporate education.
- Experience with management tools, CRM, or educational platforms.
- Experience with monitoring methodologies and strategic execution.
- Validation of management KPIs.
- Meetings with business owners to provide guided facilitation and operational clarity.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceanalytical abilitybusiness acumenKPI validationmonitoring methodologiesstrategic executionconsultingmentoringcorporate educationdata consistency
Soft skills
clear communicationorganizationdisciplinepriority managementproactiveresponsibleresults-orientedaction-focused feedbackprocess improvementcustomer journey enhancement