Enterprise Client Renewal Manager

412th Test Wing, Edwards Air Force Base

Client Contract Manager role managing the renewal lifecycle for clients at Paylocity. Ensuring a seamless contract extension process that supports retention, growth, and customer satisfaction.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $71,500 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing end-to-end renewal processes for enterprise clients, with a focus on contract negotiations, risk mitigation, and cross-functional collaboration. Proficient in utilizing CRM systems to track performance metrics and drive efficiency in renewal strategies.

Highest-signal resume keywords

End-To-End Renewal ManagementProject ManagementSaaS/Tech Industry ExperienceCross-Functional CollaborationData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationQuotingRenewal Strategy DevelopmentPerformance Metrics TrackingRisk MitigationProcess ImprovementPipeline ManagementAccount ManagementEnterprise Procurement NavigationAutomation Identification

Soft Skills

Strong CommunicationNegotiation SkillsConflict ResolutionInterpersonal SkillsAttention to Detail

Tools & Technologies

SalesforceZoomInfo

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

SaaSTech IndustryClient ServiceCustomer SuccessLegal ReviewsPricing Structures

About the role

Key responsibilities & impact

Own and manage the end-to-end renewal process for a portfolio of clients, including quoting, contract discussions, and closure of renewal opportunities.
Proactively engage with Client Service teams and clients to discuss upcoming renewals, value realization, business goals, and to address potential objections or risks.
Partner with Client Service and Sales teams to develop renewal strategies that support client growth and mitigate churn risk.
Work cross-functionally with Sales, Customer Success, Legal, and Finance teams to support a smooth renewal experience and resolve any blockers.
Navigate complex enterprise procurement processes, legal reviews, and pricing structures to drive successful renewals with minimal friction.
Identify and address renewal risks early, developing strategies to retain accounts that may be at risk of churn.
Continuously improve renewal processes and identify automation or standardization opportunities to increase efficiency.
Maintain accurate renewal forecasts and pipeline data; track renewal performance metrics and report trends to leadership.

Requirements

What you’ll need

Bachelor's Degree required
5-7 years project management or technical account management experience required
Previous experience managing high volume end-to-end enterprise level renewals (including quoting) in the SaaS/Tech industry strongly preferred
Strong communication, negotiation, conflict resolution and interpersonal skills
Proven ability to manage multiple accounts and deadlines simultaneously
Data-driven and comfortable working in CRM systems (Salesforce, ZoomInfo, etc.)
Comfortable discussing contracts, pricing, and renewal terms with clients
Cross-Functional Collaboration - ability to work across departments / functions
Highly organized with strong attention to detail.

Benefits

Comp & perks

medical
dental
vision
life
disability
401(k) match
perks that support you, your family, and your finances
career development