Client Communications Specialist

412th Test Wing, Edwards Air Force Base

Client Communications Specialist at Paylocity focused on writing and planning communications for clients. Enhancing engagement and collaboration with internal teams to ensure messaging quality.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $57,300 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client communications and copywriting, with a strong ability to convey complex information clearly. Proficient in developing communication plans and collaborating with cross-functional teams to ensure alignment with regulatory requirements and company tone.

Highest-signal resume keywords

Client CommunicationsCopywritingCommunication PlansProject ManagementRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

WritingEditingProofreadingContent DevelopmentCommunication Strategy

Soft Skills

Detail-OrientedOrganizational SkillsTime ManagementCollaborationVerbal Communication

Tools & Technologies

SalesforcePendoHubspotWrikeMicrosoft Office Suite

Industry Keywords

PayrollHRSaaSFinancial ServicesHCM

About the role

Key responsibilities & impact

Write, edit, proofread, review, and distribute client-facing communications
Collaborate with Service, Marketing, Compliance, Legal, Product User Experience, and Digital Engagement stakeholders
Tailor messaging to align with company tone, client segments, and regulatory requirements
Develop communication plans, facilitate communication approvals, and finalize them with subject matter experts and leadership

Requirements

What you’ll need

Bachelor’s degree in English, Journalism, Communications, or Marketing preferred
Excellent written and verbal communication skills (writing samples required)
Outstanding ability to convey complex information clearly and succinctly
At least 3-5 years of experience in client communications, copywriting, or a related field
Highly organized and detail-oriented
Ability to meet deadlines and manage multiple projects simultaneously
Experience working in a payroll, HR, SaaS, or financial services company preferred
Experience with Salesforce, Pendo, Hubspot, and Wrike preferred
Experience writing payroll, tax, or HCM-related content is a plus.
Full working knowledge of Microsoft Office Suite.

Benefits

Comp & perks

medical
dental
vision
life
disability
401(k) match
career development support