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3M

Key Account Manager – Retail Channel

3M

Key Account Manager managing retail clients in a competitive environment. Driving growth and managing key accounts within 3M's Consumer Business Group in Germany.

Posted 6/3/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Manage and further develop key retail customers in a highly competitive and dynamic environment.
  • Negotiate annual agreements on pricing, terms, and promotional frameworks, and build sustainable commercial partnerships.
  • Manage and develop a defined portfolio of CBG retail customers, driving growth and long-term customer value.
  • Achieve the agreed annual financial targets as well as all customer-related sales KPIs.
  • Analyze market and customer developments and closely monitor competitors to identify growth opportunities.
  • Ensure excellent execution of category and brand strategies at the customer level.
  • Take responsibility for the operational management of assigned customers (e.g., forecast tracking, promotion evaluation, sell-in/sell-out analyses, etc.).
  • Work closely with cross-functional and international teams (e.g., Customer Service, Shopper Marketing, Supply Chain, Area Teams).

Requirements

What you’ll need
  • Degree in Business Administration, Sales, Marketing, or a related field.
  • Proven experience in sales, including demonstrated success in account management within the retail or consumer goods sector (strongly preferred).
  • Proven experience managing retail customers and customer portfolios, with strong commercial acumen and a proactive working style.
  • Excellent negotiation and communication skills, and the ability to succeed in a demanding commercial/trade environment.
  • Strong analytical and financial skills, including understanding of customer P&L, margin management, and promotion effectiveness.
  • Fluent in German and English.

Benefits

Comp & perks
  • Safety is a core value at 3M
  • Diversity & inclusion are essential to innovation.
  • All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
account managementsalesnegotiationfinancial analysisP&L managementmargin managementpromotion effectivenessmarket analysiscustomer portfolio managementKPI achievement
Soft Skills
communicationcommercial acumenproactive working styleanalytical skillsteam collaborationcustomer relationship managementstrategic thinkingproblem-solvingadaptabilitynegotiation skills