You lead discovery and early alignment so teams understand the user, the workflow, and the decisions needed to move forward.
Plan and lead discovery activities, including interviews, persona validation, contextual inquiry, and workflow observation. 
Facilitate design workshops, co creation sessions, and alignment conversations to drive early decisions. 
Synthesize research into clear problem statements, priorities, and actionable experience direction. 
Identify experience risks early and guide teams through tradeoffs that balance user needs with delivery constraints. 
Use AI tools when appropriate to support synthesis, ideation, and accessibility checks. 
You set experience direction, produce design artifacts teams can build from, validate concepts through feedback, and keep quality strong through delivery.
Define experience direction through design principles, conceptual frameworks, and experience strategy that guide product vision. 
Create navigation models, user flows, and early concepts that simplify complexity. 
Produce UI concepts, prototypes, and interaction patterns with clear behaviors and states. 
Ensure designs meet usability, accessibility, responsiveness, and consistency standards. 
Validate concepts with users and stakeholders, then translate insights into design and requirement updates. 
Bring a UX perspective into planning, refinement, reviews, and quality validation with QA. 
Communicate insights and recommendations with strong storytelling tied to user and business outcomes. 
Identify opportunities for AI-driven user experiences and help measure user value created. 
You raise design quality by mentoring others, reinforcing standards, and helping teams adopt shared patterns that reduce inconsistency and rework.

Requirements

Bachelor’s degree preferred. 
6+ years of experience in UX design, product design, research, or experience strategy. 
Strong experience executing end-to-end UX activities for modern digital solutions. 
Strong research, synthesis, and interaction design skills. 
Excellent communication and design storytelling abilities. 
Strong ability to simplify complex workflows into intuitive user experiences. 
Skilled facilitation of workshops and alignment sessions. 
Highly collaborative and comfortable navigating ambiguity. 
Experience in enterprise environments or consulting preferred. 
Proficiency with tools such as Figma, Miro or Lucid, Dovetail, and user testing platforms. 
Familiarity with Jira or Azure DevOps for cross functional collaboration. 
Understanding of front-end constraints and design system usage. 
Experience contributing to design systems, experience frameworks, or design operations is a plus.

Benefits

Flexible work location with a virtual first approach to work!
401(K) with match up to 50% of your 6% contributions of eligible pay
Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
Two medical plan options to allow you the choice to elect what works best for you!
Option for vision and dental coverage
100% employer paid coverage for life and disability insurance
Paid leave for birth parents and non-birth parents
Option for Healthcare FSA, HSA, and Dependent Care FSA
$67.00 monthly tech and home office allowance
Utilization and/or discretionary bonus eligibility based on role

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

UX designproduct designresearchexperience strategyinteraction designdesign principlesnavigation modelsuser flowsprototypesdesign systems

Soft skills

communicationdesign storytellingfacilitationcollaborationsimplifying complex workflowsmentoringnavigating ambiguitysynthesisproblem-solvingquality validation

Certifications

Bachelor's degree