365id

Design Lead, Consumer Experience

365id

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

IoT

About the role

  • Define and execute a cohesive design vision and strategy across consumer and operator products.
  • Champion a user-centered design culture, grounded in research, accessibility, and data-driven decisions.
  • Build and evolve multi-platform design systems (kiosk, mobile, web, operator tools).
  • Lead, mentor, and grow a high-performing team of product designers and UX researchers.
  • Create process frameworks for ideation, rapid prototyping, usability testing, and cross-functional collaboration.
  • Partner closely with Product, Engineering, Hardware, and Marketing.
  • Own design quality and consistency across all consumer touchpoints.
  • Oversee concept development, wireframes, interaction design, visual design, and usability testing.
  • Translate complex hardware-software user journeys into elegant, intuitive workflows.
  • Work closely with product leadership on roadmap prioritization and long-term experience vision.
  • Partner with enterprise clients on co-branded UX strategies and white-label engagements.
  • Advocate for design resources, tooling, and investment that support scale and innovation.

Requirements

  • 8+ years of UX/UI and product design leadership experience, ideally in consumer tech, retail, hospitality, or IoT.
  • Proven success in scaling and managing design teams.
  • Prior experience designing for mobile + kiosk + web ecosystems strongly preferred.
  • Portfolio demonstrating strong interaction design, visual polish, and end-to-end product thinking.
  • Experience with Figma and modern design system frameworks.
  • Strong understanding of human-centered design, research methods, and accessibility standards.
  • Excellent communication, collaboration, and storytelling skills.
  • Ability to navigate ambiguity, drive clarity, and influence executive stakeholders.
Benefits
  • Competitive compensation
  • Health benefits
  • 401k
  • Growth opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designUI designproduct designinteraction designvisual designusability testingprototypinghuman-centered designresearch methodsaccessibility standards
Soft Skills
leadershipmentoringcommunicationcollaborationstorytellingnavigating ambiguitydriving clarityinfluencing stakeholders